You’re trusting us with a bank connection. Here’s how we treat that.
Plain answers about access, encryption, and who can see your data. No badges, no buzzwords, just how it works.
Read-only connections · CRA EFILE authorized · Built in Ottawa, Canada
Read-only, always
Your bank and credit card accounts connect through a read-only data feed, the same kind used across the Canadian financial industry. We can see transactions; we cannot move money, make payments, or change anything in your accounts. We never ask for your online banking password, and the connection can be revoked by you at any time.
Encrypted in transit
Data moving between your accounts, our systems, and your browser is encrypted in transit using TLS, the standard that protects online banking itself. Client records are stored with safeguards appropriate to financial data, as described in our privacy policy.
Who can see your data
The people working on your file: the small team that does your bookkeeping and the accountant who reviews and files. Access is limited to what each person needs to do their job. We do not sell client data, and we do not share it with anyone except as needed to deliver the service or as the law requires, with CRA filings happening only under the authorization you sign.
What we never do
- Move money or initiate payments from your accounts
- Ask for your banking password
- Sell or rent your data to anyone
- Use your financial data for anything except your accounting
- Hold your records hostage; if you leave, your books go with you
Privacy and Canadian law
taxifi operates under PIPEDA, Canada's federal privacy law for businesses. Our privacy policy covers what we collect, why, how long we keep it, and your rights, in plain language. Accounting and tax records are retained for the periods CRA requires, generally six years, then destroyed securely.
Security questions, answered straight
Can taxifi take money out of my account?
No. The connection is read-only by design. We can see transactions to do your books; we cannot initiate payments, transfers, or changes of any kind. Your monthly fee is billed separately, like any other vendor you pay.
What if I want to disconnect?
You can revoke the account connection at any time, and leaving taxifi is month to month. If you go, you take complete, current books with you. No exit fees, no held data.
What happens to my data if I leave?
Your books and records are yours and are handed over in full. We retain what professional standards and CRA rules require us to keep, for the required period, and destroy it securely after that.
Who at taxifi can read my transactions?
The people assigned to your file, which is a small team, plus the accountant who reviews it. Not the whole company, and not anyone outside it.
Ask us anything about this on the call
Security questions are good questions. Bring them all.
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